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Video-calling service Zoom appears to be experiencing a major global outage, leaving thousands of users around the world unable to join conferences

por Krystyna Strock (2022-08-01)


Video-calling service Zoom appears to be experiencing a major global outage, leaving thousands of users around the world unable to join conferences.

Problems started at around 15:17 BST (10.17 EDT) and are ongoing, Office 2021 according to the website Downdetector, which monitors website outages.

Users in the US and the UK were both reporting being unable to join or start conferences via the website or the app.

The company's is reporting 'degraded performance' for users of its Web Portal.

'We have received reports of a subset of users being unable to access to Zoom Web Portal.

We are currently investigating and will provide updates as we have them,' a note on the site posted at 15:38 BST (10:38 EDT) reads.

A further update posted at 15.59 BST states: 'We have resolved the issue causing a subset of users to be unable to access to Zoom Web Portal.We will continue to monitor and provide updates as we have them.'

The outage comes as millions of Brits have been forced to work from home due to the national rail strikes.

Video-calling service Zoom appears to be experiencing a major global outage, leaving thousands of users around the world unable to join conferences 

Downdetector UK tweeted the news that Zoom was experiencing problems via its official Twitter account

Problems started at around 15:17 BST and are ongoing, according to the website Downdetector, which monitors website outages

Thousands in the UK claim they are unable to join or start conferences via the website or the app.

The US also appears to be experiencing problems, with New York, Chicago, Washington and Boston highlighted as hotspots on Downdetector's map

Numbers are much higher in the US, with over 13,500 reports of issues

 Zoom users in both the UK and the US took to Twitter to express their frustration (and in some cases delight) at the outage.

'Zoom is down and honestly we should just take the day off,' one user wrote.

'What a great way to start my morning at work, zoom being down,' wrote a US-based user, with an image of an upside down smiley face.

'Zoom being down just in time for everyone's 9:00AM staff meetings is a mood,' wrote another.

However, the glee was evident in some of the messages posted on the social network.

'Zoom being down on a day you have a meeting is the closest thing an adult will get to a snow day ever again,' one user wrote.

Zoom users in both the UK and the US took to Twitter to express their frustration (and in some cases delight) at the outage

It is unclear what is causing the issue, and whether it is related to other widespread internet outages affecting websites and services including Outlook and Cloudflare - a content delivery network upon which much of the internet relies.

Microsoft's Outlook email platform was hit by service issue this afternoon making it inaccessible to some users.

The company confirmed the problem and said it was working to fix it, with no other services currently appearing to be impacted.

According to Microsoft's own service status website, some Outlook users 'may be unable to access their mailboxes via any connection method' and may encounter 'delays sending, receiving or accessing email messages'.

Microsoft's Outlook email platform has been hit by service issues making it inaccessible to some users

According to the website monitoring service Down Detector, affected users are seeing messages telling them they have been unable to connect to a server, and are struggling to connect to the service from across a range of devices





ISSN: 1980-5861